Product support
Warranty
Products we sell come with the manufacturer's warranty.
Manufacturer warranty
Products we sell come with the manufacturer's warranty. The manufacturer decides the warranty period, what's covered and how to claim. We don't offer our own warranty.
How to claim
Contact the manufacturer or its authorised service centre directly. Keep your receipt or order confirmation as proof of purchase.
Wrong, damaged or missing items
Tell us as soon as possible and within 24 hours of receiving or collecting your order. Bring it to us with proof of purchase. If we confirm the problem, you choose a replacement or a refund.